Refund policy

Thank you for supporting Wick Gyspy. Because our products are handcrafted, we want to make sure every order arrives in good condition. If your order arrives damaged or there is an issue with your purchase, please contact us within 7days of delivery so we can help. To request assistance, please provide your order number and photos of the item and packaging. Due to the handmade nature of our products, we cannot and won't accept returns on used candles or opened herbal teas. If you have any questions or concerns, please contact us and we will do our best to make it right